ScoutCEO
Back Office Assistant
Stop losing leads and time to backend chaos.
Back Office Assistant is a done-for-you digital assistant for service businesses that handles lead triage, follow-up, booking, CRM updates, intake, and routing — so fewer leads slip through the cracks and your team spends less time on admin.
Installed in 14 days. Managed for you monthly. No custom software project required.
The real problem
Most small businesses do not need more software. They need a cleaner operating system.
What it does
A tighter backend without more headcount.
- • Respond to new leads faster
- • Qualify and route inquiries automatically
- • Follow up without relying on memory
- • Book qualified calls cleanly
- • Keep CRM records updated
- • Trigger intake and handoff steps
- • Send a simple weekly owner summary
What’s included
Clear scope. No fake “AI employee” nonsense.
- • Lead and inbox triage
- • Follow-up engine
- • Qualification logic
- • Booking handoff
- • CRM updates
- • Intake routing
- • Weekly summary
How it works
Simple install. Managed monthly.
1. Audit
We inspect your current lead and admin flow.
2. Map
We define what gets automated, routed, or escalated.
3. Install
We connect the tools you already use and build the workflow.
4. Tune
We monitor, improve, and maintain it so it keeps working.
Pricing
Three packages. Clear boundaries.
Start with one workflow, then expand only if the economics make sense.
Starter
$1,500 setup + $750/mo
One core workflow. Fastest path to proof.
- • 1 workflow
- • Up to 2 connected tools
- • 14-day tuning window
Growth
Flagship$3,500 setup + $1,500/mo
Our flagship package for service businesses with real lead flow.
- • Up to 3 workflows
- • Monthly optimization
- • Best fit for most clients
Pro
$6,500+ setup + $2,500–$4,000/mo
For more complex businesses with multiple workflows.
- • Multiple workflows
- • Advanced routing
- • Higher-touch support
Best fit
Built for owner-led service businesses.
- • agencies
- • home service businesses
- • law, accounting, and bookkeeping firms
- • med spas and clinics
- • real estate teams
- • consultants and service operators
Trust and objections
Will it sound robotic?
No. Messaging and routing rules are tuned to your business, tone, and actual workflow.
Will this work with our tools?
Usually yes, as long as your core systems are standard and accessible. We scope that during the audit.
What if something needs a human?
High-risk or exception cases can be routed for review instead of being auto-handled.
Do we lose control?
No. You keep ownership of your tools, accounts, data, and access.
Final CTA
Turn your messy backend into a reliable system.
Book a 20-minute Backend Audit and we’ll show you where the assistant can save time, catch revenue leaks, and reduce admin drag.
Book a 20-Minute Backend Audit